The KYC (Know Your Customer) procedure is a process of confirming (verifying) an identity using scans or photos of official documents. It is commonly used by banks, payment processors, and other financial services, for increased security and fraud prevention.
Ensuring the security of your MC Pay account is of utmost importance to us. In line with international regulatory standards, we have implemented a process to verify the identity of our customers, further enhancing the safety of your funds.
To be able to manage your money seamlessly, we kindly ask you to complete the Know Your Customer (KYC) verification in your account.
Individual account
Legal data
To verify your profile, go to Settings.
The first stage of verification is confirmation of legal data.
Please specify your full name, date of birth, and address of residence. The data is filled in in Latin characters and should exactly match the information in the documents proving your identity.
Proof of identity
First you need to upload a scan or photo of a document proving your identity.
It could be a:
- passport,
- ID card,
- residence card,
- driver's license.
Only scans and photos of original documents not edited in photo editors are accepted. Photos should be of good quality, taken on a neutral background, without glare, flash, and other objects in the frame, with well-read text.
The last step is to confirm you match the ID provided: simply look at the camera and make a circular motion with your head. The system will compare you with the photo on your ID document to make sure it's really you.
Company account
If you are going to withdraw money to a legal entity, you need a company account. Contact Support, and your profile will be converted into a company account.
Legal data
The first stage of verification is filling in legal data.
First, you need to specify the data of the director (the primary owner, officer, or control person for the company). If the profile that was converted to a company account was already in the name of the director then it will be pre-filled, so just check that everything is correct. If this is not the correct person, please replace it with the full name and details of the company director.
Next, you need to specify the company's data
- Registration number.
- Taxpayer number.
- Address of registration/actual location of the organization.
Upload company documents
The second stage is the confirmation of the registration of the company.
To do this, you need to upload scans or photos of the needed documents (or equivalent to them in the country of registration of your company):
- Certificate of incorporation.
- Certificate of directors, order and (or) minutes of the meeting on the appointment of a director
- A document that confirms the address of the company, if it is not indicated in the documents above.
