What is KYC?
The KYC (Know Your Customer) procedure is a confirmation (verification) of identity using official documents and video verification of the face. With the confirmed KYC, we will be able to accurately understand that the funds are used by the account owner and protect your profile from fraudsters.
After KYC confirmation, you will be able to manage your income: store money, withdraw it in convenient ways or transfer it to other users.
How to pass verification?
There are 2 types of accounts in MC Pay: personal profile and company account. You will need a company account to withdraw money to the details of a legal entity, and a personal profile is suitable for transferring money to other users or withdrawing to the details of an individual.
To pass account verification, your profile must meet one of the following requirements:
— There must be funds on your account balance;
— You are the main owner of a channel that is already connected to the partner network.
Requirements for uploaded documents
To successfully pass verification on the first try, your documents must meet the following requirements:
— Scans or photos of original documents must be uploaded without any processing with photo editing tools;
— Photos must be of good quality, taken on a neutral background without glare, flash or foreign objects in the frame;
— The text must be clearly readable on all required pages of the document.
If you upload a photo in poor quality or the data needs to be clarified, we will send an email with detailed comments to the specified address and a notification in MC Pay.
The corrected documents will need to be uploaded again.
Verification of personal profile
Go to your MC Pay profile Settings and click «Pass verification».
To pass verification, you need to go through all the stages:
1. Filling in legal data;
2. Identity verification.
How to fill in legal data?
Please provide your full name, date of birth and registration/residence address.
All data is filled in Latin characters and must match the information in your documents.
How to verify identity?
Upload a scan or photo of the original identity document
The following documents are suitable for this:
— Passport;
— ID card;
— Residence permit;
— Driver's license.
Pass video verification
To convince us that the documents belong to you, you need to undergo video verification of your face:
— Allow the app to access the camera;
— Look straight into the camera;
— Make a circular movement with your head;
The system will automatically compare your image with the photo on the documents.
Wait for the documents to be checked
Our system will check the legal data in your profile and the information in the uploaded documents. If everything matches, you can continue verification.
How to confirm your residential address? (optional)
This step is only necessary if the country of issue of the document differs from the address specified in the legal information. In this case, you will need to upload documents confirming the current address of residence.
Upload a scan or photo of the document — it must not be older than 3 months (does not apply to passports). The following documents are suitable:
— Passport page with registration address, if you live at your registered address;
— Bank account statement;
— Utility bill;
— Lease agreement for the premises.
Additional documents if you are under 18 years old:
— Parental consent. Contact your manager or Support to get a sample consent;
— A document proving your identity;
— A document proving the identity of the parent;
— A document confirming the relationship. For example, a birth certificate, a guardian's certificate, or another equivalent document indicating your full name and the full name of your parents/guardians.
Company account verification
If you already have a personal profile, but want to change it to a legal entity account, contact Support or your manager.
After changing the profile, you need to go through verification. You can find more details here.